Terms of Service

Agreeing to these terms

These terms are an agreement between you and Datamuse Market Intelligence, Inc., doing business as Impact Charts (“Impact Charts”, “we”, “us”). By using Impact Charts or creating an account, you agree to them and to our Privacy Policy. If you use Impact Charts for an organization, you agree on its behalf and confirm you’re allowed to.

Your account

• You must be at least 16 to use Impact Charts.
• Give accurate details, keep your password to yourself, and tell us straight away if you think someone else has got into your account.
• You’re responsible for what happens in your account.
• One person per account. On a Team plan, each member has their own sign-in.

Your content

“Your content” means the data you add, the visuals you build and anything else you upload.

• It stays yours. We don’t claim ownership of it.
• What you allow us to do with it: host, store, copy, process and display it, only as needed to run Impact Charts for you (for example saving a visual, making its preview image or rendering a transparent video). This permission ends when you delete the content or your account, apart from backups that roll off on schedule.
• You need the rights to it. You confirm you have the right to use your data and anything else you add, such as a logo or pictures, and that using it with Impact Charts doesn’t break the law or anyone else’s rights, including privacy rights.
• Personal data inside your data: if your data contains other people’s personal information, you’re responsible for having a lawful basis to use it.

What you make with Impact Charts

• Exports: the videos, GIFs and images you export are yours. Use them anywhere, including in commercial, sponsored and monetized content. No credit is required, though we appreciate it.
• Maps: our map outlines come from Natural Earth and the U.S. Census Bureau, both public domain. There are no extra conditions on using them in your exports.
• Accuracy: Impact Charts draws what your data says. You’re responsible for checking that your data, labels and conclusions are accurate, and for not presenting a visual in a way meant to mislead.

Acceptable use

Don’t use Impact Charts to:

• break the law, or infringe anyone’s intellectual-property, privacy or other rights;
• create content that is defamatory, harassing, hateful, or that incites violence, or deliberately deceptive content such as fake statistics presented as real to mislead people;
• upload malware or anything designed to harm systems;
• try to get into accounts or systems you’re not allowed into, probe or test our security without permission, or get around rate limits and plan limits;
• overload the service, including through automated requests, scraping or excessive use of server rendering;
• copy, resell, sublicense or offer Impact Charts as a service to others, or reverse-engineer it except where the law allows.

We may remove content or suspend accounts that break these rules. Where reasonable, we’ll tell you why first.

Plans, billing and cancellation

• Free plan: free, with no card needed, and with the limits shown on our pricing page. It’s also what your account keeps if you cancel a paid plan.
• Paid plans: billed in advance, monthly or yearly, and they renew automatically until you cancel.
• Cancelling: you can cancel any time. Your plan stays active until the end of the period you’ve paid for, then drops to the free plan. Your saved visuals stay in your account.
• Price changes: we’ll give at least 30 days’ notice, and they apply from your next renewal.
• Refunds: payments aren’t refunded. You can cancel at any time, and your plan stays active until the end of the period you’ve paid for. Where local consumer law gives you more, it applies.
• Taxes: prices may exclude taxes, which we’ll add where required.
• Fair use: “unlimited” features are for normal individual use. Server-rendered exports (ProRes and WebM with transparency) may have reasonable limits to keep the service fast for everyone.

Changes to the service

Impact Charts is growing, so features will change. We may add, change or remove features, and some may be labeled beta. Beta features may change or disappear and come with no guarantees.

If we remove something important from a plan you’ve paid for, we’ll tell you in advance, and you can cancel and get a pro-rated refund for the unused time.

Ending your account

You can stop using Impact Charts at any time and ask us to delete your account at support@impactcharts.com.

We may suspend or close your account if you seriously or repeatedly break these terms, if the law requires it, or if your account puts others at risk. Where we can, we’ll give you notice and a chance to download your work.

The sections on your content, what you make, disclaimers, liability and governing law continue to apply after your account ends.

Disclaimers

We work hard to keep Impact Charts reliable, but it is provided “as is” and “as available”. To the extent the law allows, we make no warranties, express or implied, including that it will be uninterrupted or error-free, or that any output is accurate or fit for a particular purpose.

Keep your own copies of important work. You can download any visual as a project file.

Limitation of liability

To the extent the law allows:

• We aren’t liable for indirect, incidental, special, consequential or punitive losses, or for lost profits, revenue, data or goodwill.
• Our total liability for any claim related to Impact Charts is limited to the greater of what you paid us in the 12 months before the claim or US $100.

Some places don’t allow these limits. Where that’s the case, they apply only as far as allowed, and nothing in these terms limits liability that can’t be limited by law.

Indemnity

If someone brings a claim against us because of your content or your breach of these terms, you agree to cover our reasonable costs and losses from that claim. This includes legal fees.

Governing law and disputes

These terms are governed by [Governing law, e.g. the Province of Ontario and the federal laws of Canada]. Its courts have jurisdiction, unless your local consumer law says you can bring claims where you live.

Before starting formal proceedings, please contact us so we can try to sort it out informally.

Changes to these terms

We may update these terms. If a change is significant, we’ll tell you by email or in the studio at least 30 days before it takes effect. If you keep using Impact Charts after that, you accept the new terms. If you don’t agree, you can cancel before they take effect.

Contact

Datamuse Market Intelligence, Inc., doing business as Impact Charts
[Registered address]
support@impactcharts.com